Automate client intake, consultation booking, initial questionnaires, document collection, client CRM, reminders and legal team workflows through Telegram.
Client intake without manual administration
Structured data and document collection
Reminders for clients and lawyers
Inquiry, case and team workload control
The bot automates the typical client journey: from the first inquiry and information collection to consultation booking, documents, case updates and follow-up communication.
Clients select a legal service, describe their situation and provide contact details. The inquiry is immediately delivered to the responsible team member.
The bot displays available time slots, books the client with the appropriate lawyer and sends confirmation without manual messaging.
Clients upload required files and answer structured questions before the consultation or legal review begins.
Client profiles, inquiry history, assigned lawyers, statuses, notes, documents and next actions are stored in one system.
Staff update internal workflow stages, while clients can view only approved statuses, requested actions and relevant updates.
Automatic messages about consultations, missing documents, payments, deadlines, scheduled actions and case updates.
A Telegram bot helps law firms avoid lost inquiries, qualify potential clients faster and reduce repetitive manual communication.
The Telegram bot is built around the real workflow of your firm: practice areas, inquiry distribution rules, consultation schedules, staff roles, document handling and client service stages.
We do not use a universal template. We first analyze how your firm currently works, then design the bot scenarios, database, permissions and integrations.
Every Telegram bot for a law firm is built around the firm's team structure, practice areas, inquiry handling rules and access requirements.
Before development starts, we determine how the firm receives inquiries, assigns clients to lawyers, collects information and documents, and which reports management needs.
We study your practice areas, team structure and current client workflow.
We design menus, roles, workflows, statuses and access permissions.
We build the Telegram bot, database, administration tools and integrations.
We test inquiries, consultations, documents, roles and automatic notifications.
We deploy the bot, train the team and support the initial launch.
Answers to common questions from law firms, legal companies, attorneys and private lawyers before launching a Telegram bot.
The cost depends on the number of workflows, staff roles, integrations, CRM features, consultation payments, document handling, case statuses and the complexity of the business logic.
Yes. A client can select a legal service, lawyer, date and time. The bot can confirm the appointment and send automatic reminders.
Yes. The bot can collect files, photos and structured information, attach them to a client or inquiry record and notify the assigned lawyer.
Yes. Separate roles can be created for clients, lawyers, administrators, practice managers and owners, each with its own permissions.
Yes. The bot can show approved client-facing statuses, required actions, messages and document requests without exposing internal law firm information.
Yes. The bot can be integrated with a website, Google Sheets, calendars, CRM systems, payment providers and other platforms through APIs.
Yes. Payment by bank details, administrator confirmation or payment provider integration can be implemented according to the company's legal and accounting model.
No. Clients, lawyers and administrators only need Telegram. No separate mobile application is required.
Describe your firm, team size and business tasks. We will suggest the Telegram bot structure, automation workflows and an estimated budget.